Video: Custom eLearning Case Study at NCI-Designated Hospital System

As the pandemic continues, finding efficient ways to train employees in a repeatable and scalable way is crucial. Lauren Talley, Director of Clinical Research Informatics at an NCI-designated hospital system, came to Advarra with the following challenges:

• Unable to train in person due to COVID-19
• Large audience (400 end users)
• Overburdened trainers
• Lack of internal resources
• Complexity of processes

Advarra and Lauren’s team determined the best solution for the organization’s needs was our custom eLearning solution. Together we developed a combination of interactive modules with short simulations/walkthroughs of the software, paired with sections for contextual information.

Not only was Lauren’s organization able to use customizable and interactive eLearning Services, but the team also experienced the following benefits:

• Saved a significant amount of time
• Users were able to train remotely
• Users could train at their convenience
• Users had the opportunity to revisit training modules
• eLearning is available to new users post-implementation

At the end of the implementation, Lauren asked her team for feedback on the training:

• 97% report that course objectives were clearly communicated
• 97% report that delivery of information was clear
• 96% report that the level of difficulty was appropriate
• 86% report that the training as related to their job

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